Service Policy

Om Spa Service Policies for Booking, Cancellation, and Rescheduling.

Service Policies:

  1. Booking within 24 Hours:
    • Any booking made within 24 hours requires a 50% advance payment.
    • These bookings are non-cancellable and non-refundable.
    • Rescheduling is possible based on availability for another day.
  2. Cancellation and Rescheduling:
    • To cancel or reschedule, kindly notify us at least 24 hours in advance.
    • Rescheduling within 24 hours will result in a 50% charge.
  3. Same Day Cancellation:
    • Cancellation within the same day or within a 24-hour window will result in a 100% charge.
  4. No Show Policy:
    • No shows will be charged 100% and are non-reschedulable.
  5. Gift cards:
    • Gift cards are completely non refundable.
    • Gift card is voided if there is a no show or cancellation is called for within 24 hours window.

Please take note of these policies to ensure a smooth and enjoyable experience at Om Spa.

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